Three Counties Steel Buildings reputation has the same great foundations as their steel buildings. Over the last three years Three Counties Steel Buildings have grown exponentially and the future is looking as bright as ever.
In the search for valuable new customers 3CB have not forgotten about previous projects with national companies and their repeat orders certify these relationships.
A Director of Three Counties Steel Buildings, said: ‘Our excellent stance in the market is a direct result of fantastic customer service and our team is always prepared to do that little bit extra’.
Reputation in the construction industry is paramount. There is no magic formula for gaining repeat business but there are a few things Three Counties Steel Buildings strive to achieve.
Three Counties Steel Buildings always try to keep promises made to clients. 3CB try never to overreach our ability. 3CB do not look for a quick turnaround ‘We play to our strengths every time, we continue to break new ground and new understanding everyday, but never with our clients valuable money’
‘Customer interaction is vital, we have a well trained team and each of them is able to deal with our clients needs. Our Project Managers constantly communicate with clients and assessing every project at each vital stage.’
‘Our communication goes much deeper than answering the 'phone, we put names to faces and encourage our staff to learn about the client’s business and in return, teach them how we operate.’
‘We have dealt with many of the same companies since 2005, we have seen them grown and sense a bright future for many of our clients.’
‘The current climate is tough. We are all working hard because we know it is our livelihood at stake, since everyone pulls in the same direction our jobs are that much easier.’
The Design, Sales, Marketing and Project Teams at Three Counties Steel Buildings Ltd continually innovate with Interaction from our Clients. Our philosophy is ‘3CB is not what WE say we are, it’s what YOU say we are’
Three Counties Steel Buildings Ltd continue to be the preferred contractor on many jobs utilising every division of 3CB. From design to groundworks, installation, racking, street furniture and access and safety mirrors, even refurbishment of older buildings, Three Counties Steel Buildings Ltd always provide an outstanding service.
The Director of this National Equipment Hire business said: ‘We needed good service and after the first project of two large steel buildings from 3CB we didn’t need to source anything from elsewhere.’
One of 3CB’s strengths is the experience of the market. Our teams know their limitations, whilst our competitors jump at the thought of a quick sale and rarely think past the point of ordering, we continually support our customers even after sign off.
‘This is our fourth project for this company and we are pleased we meet their needs every single time. We invest time in building successful relationships with our clients and listening to their comments so we continually improve our service’
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01531 822 251