3CB Steel Buildings in Gloucestershire
 01531 822 251
  sales@3CB.co.uk
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Steel Buildings Specialists - offering a National & International service

Company Ethos

Three Counties Steel Buildings Ltd sets the very highest service ethos and commitment to outstanding standards of customer satisfaction.

Fact
Market surveys show that bad service results in customers telling 11 people of their dissatisfaction but only 4 if they receive good service. We are confident you will tell 11 people how good our service is. Please see our Testimonial page for just a few examples of what our customers say about us

So how do we achieve such service excellence and value for money?

  • By employing and training staff who really care for what they do. Striving for excellence and the very highest levels of customer satisfaction. If our customers are dissatisfied in any way they have direct access to our Managing Director – that’s our promise!
  • By using state of the art design software that can customise and cost your building or mezzanine flooring requirement instantly, in a near error free and well proven manner.
  • By offering a building and mezzanine design system with an almost limitless array of options for size, colour and style whilst incorporating many door, insulation and window combinations
  • By ensuring we match customer needs with a cost effective quality solution and a staff ethos of not over specifying.
  • By using the very best quality materials and methods to ensure high levels of life expectancy.
  • By ensuring Manufacturing sources competitively and uses the latest technology to error proof all processes and remove cost across our entire steel building, mezzanine and racking/storage range..
  • By supporting our customers when things go wrong – which from time to time may happen – though of course we strive for perfection.
  • By maintaining a programme of customer satisfaction analysis that monitors our performance across 10 key measureables and using that feedback to drive a programme of continuous improvement such that a good service only gets better.
  • By answering your enquiries promptly and if we say we will return your phone call we will!!
  • By providing technical data for all our products supported by calculations and drawings if required.
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Three Counties Steel Buildings Company Ethos
Three Counties Steel Buildings is committed to customer support. With regular site visits to your project we work hard to ensure you're happy with the final installation.
Three Counties Steel Buildings Company Ethos
Our many trained construction teams throughout the country provide a swift, reliable and quality service.
Three Counties Steel Buildings Company Ethos
Three Counties Steel Buildings Company Ethos
Call us now on 01531 822 251 for sales advice and a no obligation quotation
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Industrial, Commercial & Turnkey Projects
Self build domestic and smaller projects
Secondhand and cancelled orders
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01531 822 251
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bsi ISO 9001 Quality Management
Certificate number: 0086-CPR-631428
                            In respect of:
                            EN 1090-1:2009+A1;2011 – Execution of Steel Structures and Aluminium Structures.
                            The design and installation (excluding welding) of structural work in steel up to and including Execution Class 2 (EXC 2) as defined in EN 1090-2
Achilles Link-Up accredited
Achilles UVDB accredited
CHAS accredited contractor
SMAS worksafe contractor accredited